Everything you need to know About Tiqnia
At Tiqnia, we believe that clarity and transparency are the foundation of any successful relationship with our customers. That's why we've gathered the most frequently asked questions and answered them with precision and professionalism — so you have a clearer picture and can make your decisions with confidence.
How long does it take to implement a website or online store?
Time varies depending on the size of the project, but informational websites usually take 7–10 days, and e-commerce stores or custom-programmed projects may extend from 4–8 weeks with phased deliveries.
Can I manage my website myself after delivery?
Yes, we provide you with an easy-to-use control panel and simplified training so that you can edit the content and products yourself without technical experience.
Regarding the website content and images, can your team help me?
Certainly, we have a team specializing in writing marketing content and providing professional images and designs, so there is no need to worry in this regard.
What payment methods are available in online stores?
We provide linking of online stores to local and international payment gateways such as Mada, STC Pay, Paymob, PayTabs, PayPal, Visa, MasterCard and others, depending on the country and target market.
Will the website be compatible with mobile phones?
All the websites and stores we run are fully responsive across phones, tablets, and computers.
What about security and site protection?
We apply the highest security standards with regular backups, continuous updates, and protection against hacking attempts.
Do you offer support and maintenance after delivery?
Yes, we provide monthly or annual maintenance plans that include updates, periodic follow-up, and technical support for any emergency.
Is there a guarantee on the service?
Yes, all our projects include a post-delivery warranty period to ensure site stability and to fix any unexpected problems.
Do I need to arrange hosting and a domain myself?
You can provide it yourself or leave it to us to provide you with hosting and domain solutions that suit the size of your business and support the speed and security of the site.
Can the website be further developed or new features added later?
Yes, all our sites are scalable and expandable, whether by adding new pages, linking systems, or developing special features as your business grows.
Is the price fixed or can it increase during execution?
The price will be predetermined in the contract based on the requirements.
Do you provide official, documented contracts for transactions?
Yes, every project begins with a clear contract that includes all the details.
Can I deal with you while I am in a different country?
Of course, we work online with clients in Egypt, Saudi Arabia, and abroad with continuous follow-up.
What if I wanted to move the site to another host or to another developer?
The site is entirely yours and we provide you with all the data at any time.
Do I need technical expertise to monitor the site after delivery?
No, you get simple hands-on training + an easy control panel.
Do you offer marketing services for the website after its launch?
Yes, we offer integrated digital marketing packages to accelerate your business growth.
يختلف الوقت حسب حجم المشروع، لكن عادةً المواقع التعريفية تستغرق من 7–10 أيام ، والمتاجر الإلكترونية أو المشاريع المبرمجة خصيصاً قد تمتد من 4–8 أسابيع مع تسليمات مرحلية.
نعم، نوفر لك لوحة تحكم سهلة مع تدريب مبسط لتتمكن من تعديل المحتوى والمنتجات بنفسك بدون خبرة تقنية.
بالتأكيد، لدينا فريق متخصص في كتابة المحتوى التسويقي وتوفير صور وتصميمات احترافية، فلا داعي للقلق من هذه الناحية.
نوفر ربط المتاجر الإلكترونية ببوابات دفع محلية ودولية مدى، STC Pay، Paymob، PayTabs، PayPal، Visa، MasterCard وغيرهاحسب الدولة والسوق المستهدف.
جميع المواقع والمتاجر التي ننفذها متجاوبة بالكامل مع الهواتف والأجهزة اللوحية والكمبيوتر.